PRUDENTIAL UGANDA
Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
We’re seeking an experienced Manager, Business Partnerships and Customer Relations to develop and maintain strategic partnerships and foster strong customer relationships. This role will drive business growth, enhance customer satisfaction, and strengthen our market position.
Principal Accountabilities:
Partnership Development
Identify, evaluate, and establish strategic partnerships with key stakeholders.
Develop and execute partnership plans to achieve business objectives.
Negotiate and manage partnership agreements.
Collaborate with cross-functional teams to ensure partnership alignment.
Monitor partnership performance and adjust strategies accordingly.
Customer Relations
Build and maintain strong relationships with key customers.
Understand customer needs and provide tailored solutions.
Resolve customer complaints and concerns.
Develop and implement customer retention strategies.
Conduct regular business reviews with customers.
Business Development
Identify new business opportunities through partnerships and customer relationships.
Develop and execute business development plans.
Collaborate with sales teams to drive revenue growth.
Conduct market research and competitor analysis.
Provide input on product development and pricing strategies
End Date: May 8, 2025
