ASSISTANT CLIENT RELATIONS

RUBY HOSPITAL

ABOUT THE ROLE

To enhance patient experience and support Ruby Hospital’s marketing efforts, we are seeking a Client Relations Assistant to work within the Marketing Team. This role will serve as the first point of contact for campaign related inquiries, assist during activations and events, and collect feedback that informs outreach strategies.

It is a full-time role requiring someone warm, organized, and responsive capable of engaging both online and offline audiences with professionalism and care.

QUALIFICATIONS AND EXPERIENCE

The ideal candidate will have experience in digital communication with the following qualifications:

A Diploma or Bachelor’s Degree in Customer Service, Marketing, or Communications
At least 2 years’ experience in a customer-facing or outreach support role
Familiarity with WhatsApp for Business, email follow-ups, and basic CRM tools
Proficiency in English and Luganda (French, Swahili, or other local languages are a plus)
Confident speaking to patients, corporates, and walk-ins about hospital services
APPLICATION

If interested, please submit your application to hr@rubyhospitalkampala.com by 5:00pm on 7th May 2025. Shortlisted candidates will be contacted for interviews

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