SBA Uganda
WE ARE LOOKING FOR AN EXPERIENCED CUSTOMER SERVICE AGENT
1. Mission
Generate customer feedback on product experience and customer service efficiency.
2. Responsibilities:
Handling customer inquiries and complaints,
Recording tickets,
Escalating issues to supervisors,
Documenting information,
Staying knowledgeable about products/services
3. Advantages:
opportunities for professional growth, competitive compensation and other benefits.
4. Criteria
Having at least a diploma in Communications, Business Social, or IT, proficiency in computer (MS Office)
Good communication skills, phone etiquette, listening, good data entry, multitasking, resilience, and teamwork abilities.
IF INTERESTED SEND A MAIL TO: INFO@GAMEPROSUG.COM
NOTE: ONLY ONLINE APPLICATION WILL BE CONSIDERED.
