Sokoni Africa
Sokoni Africa Limited is in search of a motivated and detail-oriented Hotel Housekeeping Supervisor to join our dynamic team. In this role, you will be responsible for overseeing the housekeeping staff and ensuring that the hotel’s cleanliness and hygiene standards are met. Your leadership skills will be essential in maintaining a pristine environment for our guests and enhancing their overall experience.
Responsibilities
Supervise and coordinate the daily activities of the housekeeping team
Inspect guest rooms and public areas to ensure cleanliness and adherence to quality standards
Train and mentor housekeeping staff on best practices and company policies
Develop and implement cleaning schedules and checklists
Monitor inventory levels of cleaning supplies and equipment, placing orders as needed
Address guest complaints and requests in a prompt and professional manner
Collaborate with other departments to ensure a seamless guest experience
Requirements
High school diploma or equivalent; Bachelor’s degree in Hospitality Management preferred
Proven experience as a Housekeeping Supervisor or in a similar role within the hotel industry
Strong organizational and leadership skills
Excellent attention to detail and commitment to quality
Ability to manage a team effectively and foster a positive work environment
Knowledge of cleaning procedures and safety standards
Strong communication and interpersonal skills
Flexibility to work various shifts, including weekends and holidays
