Specialist -Temporary Tools & Application Support

Main Purpose:

Support the operation and maintenance of the Tools and applications including OSS tools to ensure a fault free operation and maximum Service availability and Quality.

MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position.

Job Title: Specialist -Temporary Tools & Application Support

Reports to: Senior Specialist – System Administration

No. of Vacancies: 1

Main Job Functions:

 Install, maintain and troubleshoot Linux operating systems in virtual, physical, and cloud environments.
▪ Performed all aspects of database administration including installs, builds, upgrades, object sizing, object
creation, users, backup/recovery, patches, monitoring, export/imports and SQL loader.
▪ Implement Installation/Configuration of Data Guard Broker and testing all Failover scenarios.
▪ Ensure data quality and integrity for MAPS reporting, Asset and NIM tools.
▪ Develop reports and dashboard for KPIs are requested by the end-consumer.
▪ Create managed objects and KPI are desired.
▪ Performance tuning of Linux application, oracle database and database servers.
▪ Employ automation tools for deploying software, patching servers, and installing operating systems.
▪ Monitor system and device activity for performance, identification of system problems, and inappropriate
usage.
▪ Monitor and maintain databases such as: Oracle, MySQL, and SQL.
▪ Secure Linux Systems against network attacks and vulnerabilities.
▪ Coordinate system security activities including password reset and controlling user access control.
▪ Coordinate disaster recovery support.
▪ Resolve Linux system and software failures.
▪ Investigation & troubleshooting of issues reported by customers/partners and internal users
▪ Ensure inhouse network application such EIR GUI, LBS GUI, PMS and Overtime tool are functioning as
expected.
▪ Develop and deploy scripts for automating tasks in Linux and Windows platform.
▪ Develop and deploy application for in-house usage.
▪ Monitor and maintain OSS Tools like (ENM, U2020, UME, NCE, PMS, MAPS, TEMP, SIGOS, ASSET
planning and NIM)
▪ Engage with external customer and internal service delivery team to gather new requirements
▪ Other duties as required

Education

• Bachelor’s degree in computer science, Information Technology, Electrical/Telecom Engineering, or related field
• Unix/Solaris/Linux and Database Administration and Programming.
• Proficiency with at least two of the following programming languages: SQL, PL/SQL, Perl, PHP, Java, Python,
  PowerShell, or Bash/Korn scripting.
• Sound understanding of ITIL standards and best practices within operational environments

Work Experience             

• 2 years’ experience in Mobile GSM Network Environment
• At two (2) years’ experience working as either System administrator or database administrator or both.
• Good Analytical and Troubleshooting skills
• Competence with Oracle/ MySQL Databases.
• Proficiency in UNIX and LINUX operating systems.
• Very good programming/scripting skills

Skills / physical competencies:

• Ability to work on multiple tasks, often with conflicting objectives and competing deadlines.
• Analytical skills
• Business acumen – un understanding of the business as a whole.
• Change management skills.   

Apply Before 06/06/2025, 11:59 PM

CLICK HERE TO APPLY