BRAC BANK UGANDA
- Job Title: Teller (40 positions)
Reports to: Satellite Manager/Branch Operations Manager
Regions: Central, Northern, Eastern and Western
PURPOSE OF THE ROLE
| To receive customers over the counter and make payments against withdrawal request after verification. |
MAIN JOB RESPONSIBILITIES
- 1) Receive and count cash at the beginning and closure of shifts
- 2) Provide savings account balance details to customers.
- 3) Undertake daily counting and balancing of the cash in the register as per provided schedules.
- 4) Perform specialised tasks such as preparing statements, personal and money orders.
- 5) Verify and receive loan and utility bill payments as well as mortgage payments.
- 6) Record all transactions at the closing of each shift.
- 7) Respond to customer queries relating to savings accounts as well as other bank-related products.
- 8) Opening new accounts.
REQUIRED QUALIFICATIONS AND SKILLS
• Bachelor’s degree or Diploma in any course
KNOWLEDGE, SKILLS & COMPETENCES
- 1) Timely resolution of customer queries
- 2) Customer satisfaction
- 3) Teamwork
- 4) Reduction in shortages
- 5) Number of transactions completed
- 6) Transaction accuracy (error rate 0.05% against number of transactions per month
- 7) High level of integrity
- 8) High level of confidentiality
TO APPLY:
Interested candidates should email their application letter, Curriculum Vitae, and copies of relevant academic documents, IN PDF FILE mentioning the job title as the subject matter to recruitment.bracugandabankltd@brac.net NOT later than Friday 11th April 2025 . All applications should be addressed to the Head Human Resource BRAC Uganda Bank Ltd.
Note: Only shortlisted candidates will be contacted.
