Quality Assurance and Compliance Lead

Tugende

About the role

The Quality Assurance & Compliance Lead will be responsible for ensuring that all TUGENDE processes are controlled and monitored for quality and compliance. They will be responsible for performing quality audits and control reviews of the business processes and procedures on a regular basis.

The successful candidate will exemplify and embrace Tugende’s Core Values of: Integrity, Empathy, Solutions Oriented, Work as a Team and Always Growing.

 

Key Duties and Responsibilities:

Internal Control Framework:

Lead the development and implementation of the internal controls & risk management framework and policies.
Continuously review and monitor existing systems to improve their effectiveness and increase TUGENDE’s process maturity levels.
Provide leadership on enforcing the processes and policies by highlighting inefficiencies, fraud and revenue leakages.
Risk Management:

Test the controls set by TUGENDE’s management for vulnerabilities and give recommendations on how to mitigate against risks.
Participate in end user testing of applications, systems and dashboards pointing out inconsistencies or any variations from the business requirements and strategy.
Advise management on enterprise risk, continually identify new and emerging risks facing the company and maintain an up-to-date risk profile.
Lead investigations as required by the organisation
Compliance:

Ensure that line managers and business processes/ control owners are aware of the company’s standard operating procedures (SOPs) and help create a monitoring mechanism to allow the adherence to these SOPs.
Track and monitor external compliance requirements on a regular basis. (Tax, Regulatory etc.)
Quality Assurance:

Plan and perform internal quality audits on TUGENDE processes and procedures.
Evaluate the application of internal operational guidelines/ manuals, identify deviations and recommend appropriate changes where necessary.
Regularly review exceptions to the business rules to ensure they are catered for in the process and procedure improvements.
Monitoring & Reporting:

Compile and discuss detailed findings, implications and recommendations for process and system improvements to relevant stakeholders.
Regularly check and update if the recommendations have been implemented.
Document and report material changes affecting the internal control system to help ensure that the framework is reviewed, maintained and improved appropriately.
Training:

Oversee regular training and awareness for the staff on the internal controls process to develop an understanding of the same.

Qualifications, Skills and Experience:

Qualifications

Relevant Professional Accountancy Certification (ACCA, CPA, ICAEW, CMA or other relevant course) no less than Professional level
CIA qualification is desirable
Work experience

Not less than 4 years experience in a similar role
Expertise and proficiency in MS excel and other MS Apps
Skills and Competencies

Analytical skills
Communication skills
Attention to detail
Professional skepticism
Ability to develop and execute audit plans and evaluating internal controls
Ability to adapt to changing regulatory environments and industry practices.
How to Apply:

Interested candidates who meet the above requirements should follow this link

CLICK HERE TO APPLY

Deadline: 20th May 2025

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